Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, improve functionality, and provide analytics about site usage.

2. How We Use Cookies

Citovelo uses cookies for:

• Authentication and security
• Remembering your preferences and settings
• Analyzing site usage and performance
• Providing personalized content and recommendations
• Enabling certain features and functionality
• Fraud prevention and platform security

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the platform to function and cannot be disabled:

• Authentication cookies (keep you logged in)
• Security cookies (prevent fraud and attacks)
• Session management cookies
• Load balancing cookies

3.2 Functional Cookies (Optional)

These cookies enhance your experience:

• Language and region preferences
• Theme selection (light/dark mode)
• Search history and saved filters
• Recently viewed tasks

3.3 Analytics Cookies (Optional)

Help us understand how users interact with our platform:

• Page views and navigation patterns
• Time spent on pages
• Feature usage statistics
• Error tracking and debugging

3.4 Advertising Cookies (Optional)

Used to deliver relevant advertisements:

• Interest-based advertising
• Ad performance measurement
• Frequency capping (limit ad displays)

4. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

• Stripe: Payment processing and security
• Google Analytics: Website analytics (if enabled)
• Google Maps: Location services

These third parties have their own cookie policies. We recommend reviewing them.

5. Cookie Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiration date or manual deletion (typically 30 days to 2 years)

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Platform Settings

Visit your Settings → Privacy → Cookie Preferences to manage optional cookies on Citovelo.

6.3 Do Not Track

We respect Do Not Track (DNT) browser settings. When DNT is enabled, we disable non-essential cookies.

7. Impact of Disabling Cookies

Disabling cookies may affect your experience:

• You may be logged out frequently
• Your preferences won't be saved
• Some features may not function properly
• You may see less relevant content

Essential cookies cannot be disabled without affecting core functionality.

8. Mobile Apps

Our mobile apps use similar technologies (device identifiers, local storage) for the same purposes as cookies. You can manage these through your device settings.

9. Updates to This Policy

We may update this Cookie Policy periodically. We'll notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about cookies or to exercise your rights: